Our Commitment
This Statement sets out the Westridge Florist (WF) privacy policy in respect of personal information which you may provide to WF. WF recognises that your privacy is very important to you and we are committed to promoting confidence in the manner in which your personal information is handled by us. The statement that follows explains how WF collects, uses, discloses and protects this information on its website.
Supporting Industry Best Practice
WF is bound by, and committed to supporting, the National Privacy Principles (NPPs) set out in the Privacy Amendment (Private Sector) Act 2000. The aim of WF is both to support and to ensure that it complies with the NPPs that form the basis of laws introduced to strengthen privacy protection for the general public. We believe that in supporting industry best practice this statement will address any potential concerns you may have about how personal information you provide to us is stored, used and accessed.
Collection of Information
WF receives and stores transaction information, information you enter on our website or have provided to us in application, registration or administration processes.
No personal information is collected when you browse anonymously. Anonymous browsing is when personally identifiable information is not required by an individual to gain access to our web site. In addition, personally identifiable information such as name and contact details (email addresses) are only collected when you make an enquiry, subscribe to email updates or make a purchase.
Cookies & Applets Westridge Florist uses cookies to provide you with a better experience. These cookies allow us to increase your security by storing your section ID and a way of monitoring single user access. A cookie is used to collect anonymous traffic data and this aggregate, non-personal information is collated to assist in analyzing the usage of the site.
Credit Card Details Credit Card details are provided directly to PayPal or Stripe and are not stored by Westridge Florist.
Email communications from Westridge Florist Westridge Florist blog posts are emailed to people who have subscribed via the Mail Chimp service set up on our website. From time to time we will send emails about our products and services to people who have subscribed by requesting a copy of a document download. All email subscribers have an option to unsubscribe if required.
Storage & Security of Personal Information Westridge Florist takes all reasonable steps to ensure the security of our system. Westridge Florist will not be held responsible for events arising from unauthorized access of your personal information.
Accessing and Changing Your Personal Information
WF attempts to ensure that all personal information collected and stored in its database systems is correct and accurate. You may at any time request access to the information we have collected from you and obtain a more in depth explanation about how the information is used by emailing us.
We will endeavor to meet or advise of the outcome of a request within 7 business days of receipt.
If at any time you wish to change personal information that is incorrect or wish to have your personal information deleted, please contact us using the details below. Unless personal information is required for administrative or legal reasons we will take all reasonable steps to meet such requests at the earliest possible opportunity.
You also have the right to request access to your personal information at any time. All our staff will be able to assist you with such a request and this information will be forwarded to you within 5 working days.
For any privacy issues or concerns, you can contact our National Privacy Officer at:
Privacy Officer
Westridge Florist
Phone: 07 4687 6259
Email: karoncumner@hotmail.com
Westridge Florist Partners & Advertisers Westridge Florist provides links and passes to third party sites. The use of your information by these third party sites is not within the control of Westridge Florist and we cannot accept responsibility for the conduct of these companies.
Feedback Westridge Florist welcomes ideas and feedback about all aspects of the site. We store feedback that users send to us. This feedback will be used to administer and refine the service.
Privacy & Site Changes From time to time, Westridge Florist may review and update its privacy statement. Revised versions will be updated on the website.
